Shipping policy

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an email confirmation once your order has been shipped, including tracking information if applicable.


2. Shipping Methods & Delivery Times

We currently offer three shipping options. For domestic deliveries, our Standard Shipping usually takes between 5 to 10 business days. If you need your order sooner, you can choose Express Shipping, which delivers within 2 to 5 business days, though additional charges may apply. For customers outside the country, we provide International Shipping, which typically takes 7 to 21 business days, depending on the destination and customs clearance.


3. Shipping Costs

  • Shipping costs are calculated at checkout based on your order size, weight, and delivery location.

  • Free shipping promotions may be available from time to time; terms will be specified during checkout.


4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can use this tracking number to monitor the status of your shipment on the carrier’s website.


5. Shipping Restrictions

  • Some items may not be available for international shipping due to customs or regulatory restrictions.

  • It is your responsibility to ensure that shipments comply with local laws and import regulations.


6. Lost, Damaged, or Delayed Orders

  • If your order is lost, damaged, or significantly delayed, please contact us at [your email] or [your phone number].

  • We will work with the carrier to resolve the issue promptly.

  • Claims must be submitted within 30 days of the estimated delivery date.


7. Contact Us

For questions regarding your order or shipping:

Temi Tea
Email: info@temiteaestate.com
Phone: +91 7602946069